Prices

Our charges are uncomplicated and 100% clear. There are no hidden extras and no separate call out fees. We are Trading Standard approved and registered as members of the “Buy with Confidence” Scheme.

Hourly rates for Engineer visits

We have a first hour charge for all visits and then charge in 15 minute increments after that.

Fixed price

Our hourly rates cover most minor jobs from 1 to 4 hours. If the works are likely to exceed this then we will carry out a free, no obligation visit and provide a written or verbal fixed price quotation.

Appointment Times

If we are sending an engineer to you, we are able to offer a morning or an afternoon time slot:

Morning – 8.00am to 1.00pm
Afternoon – 12.00pm to 5.00pm

The only exact time we can guarantee is the first appointment of the day which is at 8.00am.

Estimator Quotations

Quotations for major or substantial installation works are free of charge.* Our estimator will visit you at an agreed time and return a fixed price quotation within 48 hours. We are able to offer an exact appointment time for quotations.

*Please note that visits by engineers are for diagnostic purposes and are charged at our standard hourly rate as detailed above.

If you are a “trade” enquiry, please phone 01245 478588 to discuss our contract rates.

Our Prices

Effective from 1st August 2018.

Hourly Rate – 8am to 5pm – Monday to Friday	£90.00 (£108 inc. VAT)
Then charged in 15 minute increments	£22.50 (£27.00 inc. VAT)

Full day – 8am to 5pm	£440 (£528 inc. VAT)

Gas boiler or gas fire	£83.21 (£99.85 inc. VAT)
Back boiler and fire	£107.80 (£129.36 inc. VAT)
Oil boiler plus parts (Up to 46KW)	£107.80 (£129.36 inc. VAT)
Oil boiler plus parts (From 46/100KW)	£129.80 (£155.76 inc. VAT)
– If very sooty £22.50 for each extra 15 minutes
Commercial boiler	£165.00 (£198.00 inc. VAT)
Warm air unit – Gas and Oil	£99.00 (£118.80 inc. VAT)
Service hot water cylinder	£88.00 (£105.60 inc. VAT)

A free no obligation quotation can be carried out and smaller work can be carried out on an hourly rate of £72.60 (£87.12 inc. VAT)

Landlord certificate	£88.00 (£105.60 inc. VAT)
Landlord certficate and boiler service	£120.00 (£144 inc. VAT)
Servicing additional appliances while there	£38.50 (£46.20 inc. VAT)

Discount available for multiple properties; please call for more information.

Up to 8 Radiators	£464.00 (£556.80 inc. VAT)
9 – 16 Radiators	£585.00 (£702.00 inc. VAT)
17 – 26 Radiators	£710.00 (£850.00 inc. VAT)

You will receive a qualified and experienced engineer who is employed directly with us and will arrive in a fully stocked van with tools and equipment. Your problem will be resolved quickly and efficiently.

You can book a company with lower hourly rate, but you may end up with someone who will charge you for the first hour and quote you a much greater figure to fix your problem. He may arrive in a car with no tools and equipment – have you seen Rogue Traders?

Payments

When you book a call with us, you are committing to pay for 1 hour.

PAYMENT MUST BE MADE IN FULL TO OUR ENGINEER AT THE END OF EACH VISIT.

Payments accepted by credit/debit card, cheque or cash

Businesses and landlords can set up a credit account by completing an application.