Prices

Our charges are uncomplicated and 100% clear. There are no hidden extras and no separate call out fees. We are Trading Standard approved and registered as members of the “Buy with Confidence” Scheme.

Hourly rates for Engineer visits

We have a first hour charge for all visits and then charge in 15 minute increments after that.

Fixed price

Our hourly rates cover most minor jobs from 1 to 4 hours. If the works are likely to exceed this then we will carry out a free, no obligation visit and provide a written or verbal fixed price quotation.

Appointment Times

If we are sending an engineer to you, we are able to offer a morning or an afternoon time slot:

  • Morning – 8.00am to 1.00pm
  • Afternoon – 12.00pm to 5.00pm

The only exact time we can guarantee is the first appointment of the day which is at 8.00am.




Estimator Quotations

Quotations for major or substantial installation works are free of charge.* Our estimator will visit you at an agreed time and return a fixed price quotation within 48 hours. We are able to offer an exact appointment time for quotations.

*Please note that visits by engineers are for diagnostic purposes and are charged at our standard hourly rate as detailed above.

If you are a “trade” enquiry, please phone 01245 478588 to discuss our contract rates.

Our Prices

Effective from 1st August 2018.

Payments

When you book a call with us, you are committing to pay for 1 hour.

PAYMENT MUST BE MADE IN FULL TO OUR ENGINEER AT THE END OF EACH VISIT.

Payments accepted by credit/debit card, cheque or cash

Businesses and landlords can set up a credit account by completing an application.

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