The company replaced a Baxi Bermuda boiler with a combi. We went to them for advice on replacement given previous very professional boiler servicing and other work. There were options we hadn’t thought of when considering what to do and the advice was very helpful. Over the years you learn the value of a trustworthy company. We felt cared for at both the advice stage and whilst work was being undertaken over three days. All staff were approachable, flexible and ready to answer questions. Timelines were kept and there was a notably respectful attitude to work being undertaken in a home environment. Flexibility included a willingness to discuss and adjust the location of pipework to suit our preferences. The company made it a very positive experience.